ChS Passenger Assistant NWR; position

Overview

(1-2-1 Passenger Assistant)

Worcestershire County Council

Job Title:

ChS Passenger Assistant NWR
082 (1-2-1 Passenger Assistant)

: NWR
082

Salary: £16,291 per annum

Hours: 29.5 Hours per Week

Location: Warndon Depot (to Regency High School)

Team: TSU Operations

Contract: Permanent

Please inform your current manager that you are applying for this role.

Approachable, friendly, and always there with a smile? Can you see yourself transporting children and adults to our schools and day centres?

We are looking to appoint enthusiastic and flexible individuals who are calm under pressure with good communication and people skills concerning our passengers.

You will work as part of a team with the Driver and assist with moving passengers.

You will need to be a team player working closely with our passengers, some of whom have an enhanced care requirement, ensuring their comfort and safety.

A key task in these roles is to physically assist passengers as necessary to and from the vehicle and help them on and off the vehicle by means of step or the vehicle lift according to their level of need.

Candidates require the ability to undertake moderate physical activity, sometimes in a confined space.

The role involves travelling on a vehicle on a split shift to safely transport passengers to their destination which may include in the morning and the afternoon.

This is a 1-2-1 passenger assistant role. The position requires extensive engagement and communication with a single passenger.

Due to the nature of the work a criminal record check via the DBS disclosure service will also be required.

For further information on this role, please contact the Transport Unit: tsuoper or Richard Newman , Stuart Peck .

If you would like to be added to the talent pool for salaried vacancies, please apply and indicate this along the top of your application with how many hours would be preferable and what category licence you hold. As and when a suitable vacancy arises, we will be in contact. Please ensure to leave a contact number and email address in your application.

The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

This post is exempt under the Rehabilitation of Offenders Act 1974 and as such appointment will be conditional upon the receipt of a satisfactory response to a check of criminal records via the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands, or final warnings, as well as convictions. The County Council has a commitment to safeguarding service users in our care.

Final date to receive applications: Friday 13th February 2026

Anticipated Interview Date: W/C Monday 16th February 2026

Passenger Assistant PS.pdf

Passenger Assistant JD.pdf