Contract Manager

Overview

Concept Building Services, part of Axis CLC, is a specialist maintenance, compliance and refurbishment provider operating across complex and highly regulated environments. Established in 2003, Concept supports clients across Defence, Education, Healthcare and Critical National Infrastructure, delivering safe, compliant solutions from minor repairs through to full-scale building works.

We’re hiring a proactive Contract Manager to own end-to-end delivery, commercial performance and client relationships across a portfolio of concurrent projects covering small works across the NW region. This will include planned works, and responsive maintenance (RM) projects across a regional public sector portfolio including but not limited to schools, hospital MOD and MOJ sites. You’ll lead a multi-disciplinary team to deliver right-first time, hit KPIs/SLAs (FTF, TAT on appointments kept, customer satisfaction) and protect safety, quality, programme and cost.

Please note that although this role is advertised in Chichester, there is an expectation of travel for training required once a week in our Worchester office.

• Portfolio ownership & strategy:
  Set delivery strategy, resourcing and sequencing across Planned Works programmes and responsive maintenance.
• Client & stakeholder management:
  Primary client interface for planned and RM; chair progress/commercial meetings; manage communications and ensure KPIs/SLAs are met.
• Commercial & P&L control:
  Own budgets, forecasts and CVRs; manage valuations, applications, NHF SOR/variations/comp events and final accounts; protect margin, cash and working capital.
• Contracts & governance:
  Administer NEC/JCT terms; ensure robust change control, notices and records; maintain risk registers and mitigations across all work streams.
• Programme & WIP control:
  Build master/short-interval programmes; govern scheduling and WIP for RM; monitor productivity/turnaround; unblock issues rapidly.
• H&S leadership:
  Champion CDM and safety culture; approve RAMS/permits; lead audits, TBTs and close-outs.

• Various projects ranging from £500 up to £50,000 and above
• Manages the full contract lifecycle from drafting to close-out
• Tendering
• Client liaison
• Site operative and sub-contractor liaison

• Security clearance:
  Must hold (or be immediately eligible for) SC clearance and meet/maintain BPSS as a minimum; willing to undergo vetting and periodic renewals.
• Strong commercial acumen: CVR management, forecasting, valuations, NHF SOR, variations and final accounts (NEC/JCT).
• Data-literate with planning/scheduling and reporting systems experience.
• Full UK driving licence.
• SMSTS (or SSSTS), First Aid, Asbestos Awareness; NEBOSH or equivalent H&S qualification.
• Familiarity with MOD standards and procedures (if the contract includes military housing).

• Salary £50,000 plus benefits including:
• £5k Car allowance
• 25 days annual leave + Bank Holidays

Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You’ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career.

Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.