Head of Operations

Head of Operations

Location: Worcester/Pershore (On-site, Monday–Friday)
Salary: £60,000–£80,000 + Bonus + Profit Share + Pension
Reporting to: Managing Director

We are looking for an ambitious and commercially minded operations leader to help drive the next phase of growth and operational improvement within a fast-moving entrepreneurial business.

This role will lead warehouse and transport operations, focusing on performance, efficiency, systems, people development and continuous improvement.

We are not looking for a traditional corporate operator. We want someone bright, energetic and engaging — capable of building credibility on the warehouse floor while also contributing confidently within senior leadership discussions.

This is an ideal opportunity for a strong Operations Manager, General Manager or senior “number two” ready to step into a broader leadership role.

• Lead warehouse and transport operations across the Worcester site
• Develop and mentor operational leadership teams
• Drive continuous improvement across warehouse, fleet and logistics activity
• Improve:
  • Picking accuracy
  • OTIF delivery performance
  • Labour productivity
  • Fleet utilisation
  • KPI reporting and operational visibility
• Optimise the recently implemented WMS
• Support selection and implementation of a new TMS
• Improve operational accountability, communication and process discipline
• Ensure compliance across transport, fleet, warehouse and H&S activities
• Work closely with the leadership team to support operational strategy and business growth

• Experience with in logistics, warehousing, manufacturing or distribution operations
• Hands‑on operational leadership style
• Strong communication skills and emotional intelligence
• Commercially aware, analytical and solutions-focused
• Experience improving operational performance and KPIs
• Exposure to WMS, operational reporting and process improvement initiatives
• Comfortable in a fast‑paced, entrepreneurial environment
• Ambitious, driven and eager to develop into a broader leadership role

• High energy and positive attitude
• Pragmatic and resilient
• Naturally collaborative and engaging
• Strong attention to detail
• Confident challenging ideas constructively
• Able to influence at all levels of the business

• £60,000–£80,000 salary DOE
• Bonus scheme
• Profit share scheme
• 25 days holiday + statutory entitlement
• 5% pension contribution

To apply, please send your CV to Barry Salters outlining your relevant experience and interest in the role.