Head Of Operations

Location: Worcestershire

Job Title:

Head of Operations (Hazardous Waste Sector)

Location:

Hartlebury (On-site)
Salary: £70,000 – £75,000+ DOE (Negotiable)
Benefits:
Company car or car allowance + full benefits package

Hours:

Monday to Friday, 40 hours per week

About the Role

An opportunity has arisen for an experienced Head of Operations to join a leading waste management and environmental services business. This is a senior leadership position responsible for overseeing all operational activities within a regulated waste transfer station environment.

What’s in it for you

Senior leadership role within a growing organisation

Highly competitive salary (£70K–£75K+ DOE, negotiable)

Company car or car allowance

Pension scheme (3% employer / 5% employee contribution, flexible options)

Private Medical Insurance (BUPA) including comprehensive cover

Optional family cover (employee-funded)

Free Dental Cover (Level
1)

Employee Assistance Programme (24/7 support + counselling sessions)

Shopping discounts platform

Free mortgage advice service

Strong career influence within strategic operations and business growth

Key Responsibilities

Strategic & Operational Leadership

* Lead the Operations function in line with company growth and business plans

* Develop and implement operational strategy for waste collection, transfer, and delivery

* Ensure efficient, cost-effective, and compliant site operations

* Set and drive KPIs aligned with business performance and improvement targets

Compliance, Safety & Environmental Standards

* Ensure full compliance with environmental permits, legislation, and industry best practice

* Maintain high standards of health, safety, quality, and environmental performance

* Promote recycling and diversion of waste from landfill

* Oversee adherence to legal and regulatory requirements across all operations

Team Leadership & Development

* Manage Warehouse and Laboratory & Reception Team Leaders

* Lead, motivate, and support teams to achieve operational objectives

* Ensure training and development plans are in place and delivered

* Foster a positive, structured, and high-performance working environment

Operational Efficiency & Improvement

* Oversee routing of waste to disposal and recovery facilities in a cost-effective manner

* Support sourcing and development of UK and European disposal outlets

* Identify and implement process improvements and operational efficiencies

* Ensure adequate resourcing and planning across all operational areas

* Resolve operational issues and implement sustainable solutions

Reporting & Communication

* Prepare and present management reports

* Ensure clear communication across operational and leadership teams

* Maintain an open and collaborative management approach

Additional Responsibilities

* Provide out-of-hours emergency support when required

* Undertake any additional duties appropriate to senior management level

Requirements

Essential

* Strong background in hazardous waste, chemistry, or regulated environmental operations

* Strong understanding of environmental compliance and permit regulations

* Experience driving KPIs and operational performance

Desirable

* Experience with in waste management or environmental services sector

* Exposure to European waste disposal networks