Technical Services Manager

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Award-Winning

Employer:

Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning:
The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay:
Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About the Role

We are seeking an experienced and highly motivated Technical Services Manager to join a leading Total Facilities Management (TFM) provider delivering integrated services to a Local Authority with a diverse and extensive property portfolio. The estate includes a wide range of corporate offices, civic buildings,educational establishments, and schools, requiring a professional who can effectively manage complex mechanical and electrical service delivery across multiple sites.
This is an exciting opportunity for an ambitious individual who thrives in a fast-paced, customer-focused environment and has a proven track record of delivering technical excellence, statutory compliance, and operational performance within Facilities Management.

• Lead the management and delivery of Mechanical and Electrical (M&E) maintenance services across a diverse property estate.
• Ensure full compliance with all statutory, regulatory, and health and safety requirements.
• Manage planned preventative maintenance (PPM) programmes and oversee reactive maintenance activities.
• Provide technical leadership and support to operational teams, contractors, and stakeholders.
• Monitor service performance against contractual KPIs and SLAs, implementing improvements where required.
• Develop and maintain strong relationships with Local Authority representatives, school leadership teams, and internal stakeholders.
• Manage specialist service providers and subcontractors, ensuring high standards of workmanship, safety, and customer service.
• Support lifecycle planning, asset management strategies, capital projects, and energy efficiency initiatives.
• Contribute to budget management, financial forecasting, and cost control activities.
• Drive continuous improvement initiatives that enhance service delivery and customer satisfaction.

To succeed in this role, you will have:

• Significant experience in a Technical Services Manager, Engineering Manager, or similar role within Facilities Management.
• Strong Mechanical and Electrical building services knowledge, supported by relevant technical qualifications.
• Demonstrable experience working within a high-performing and fast-paced Facilities Management environment.
• Experience managing technical services across multi-site estates, ideally within local government,education, healthcare, or public sector environments.
• Sound understanding of statutory compliance requirements, including health and safety legislation and building services regulations.
• Proven ability to manage contractors, projects, budgets, and service performance.
• Excellent leadership,…