Spindle Service Supervisor

Location and Salary

Worcester

A GBP 32,240 to A GBP 44,373 plus excellent benefits including 8 pension and healthcare

Our client, Yamazaki Mazak, is a leading global machine tool manufacturer that has been at the forefront of the industry for many years. Located at its European Manufacturing Plant in Worcester, the Spindle Service Centre (SSC) is a specialist facility responsible for the repair, refurbishment and testing of machine tool spindles. With over 20 years of expertise, the team repairs more than 1,000 spindles each year, delivering high‑quality rebuilds, fast turnaround times and industry‑leading service to customers across Europe.

• Setting weekly plans and targets to ensure the team achieves required daily output.
• Reporting daily on any issues relating to parts availability and supporting the smooth flow of spindles through the department.
• Maintaining and controlling quality standards, ensuring the team consistently completes spindle repairs to the highest levels.
• Ensuring effective communication between teams and departments to support an efficient spindle repair process.
• Ensuring Yamazaki Mazak Health, Safety and Environmental procedures are implemented, maintained and communicated effectively across the department.
• Promoting a positive culture by engaging employees in health and safety improvements, continuous improvement activities and Kaizen initiatives.
• Driving continuous improvement activities to improve efficiency, quality and productivity.
• Driving 5S activities within the team to maintain high standards of workplace organization.
• Reporting and updating departmental KPI results.
• Creating, managing and conducting staff appraisals.

• Proven leadership experience delivering against SQDCP objectives (Safety, Quality, Delivery, Cost and People).
• Proactive approach with a strong focus on problem solving and continuous improvement.
• Experience working within a supervisory role in a manufacturing or engineering environment.
• Familiarity with Lean manufacturing principles and continuous improvement techniques.
• Knowledge of quality control standards and inspection processes.
• Commitment to maintaining health and safety compliance within the workplace.
• Ability to troubleshoot production issues and implement effective corrective actions.
• Strong decision‑making skills with the ability to work effectively under pressure.
• Experience planning and scheduling production activities to meet deadlines.
• Ability to manage resources effectively and reduce downtime.
• Proven ability to lead, coach and develop a team to achieve production targets.
• Experience managing performance issues and fostering a positive working environment.
• Strong communication, influencing and conflict resolution skills.

• Knowledge of the Spindle Service Centre processes.

• Join a successful, multi‑national manufacturing company
• Excellent career potential
• 8 Pension Contribution
• Private Health Care
• Death in Service Package
• Full Sick Pay
• 25 Days Holiday + Bank Holidays
• Free Parking
• Subsidised Restaurant