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Quality Assurance Analyst — Complaints & Process Improvement; Hybrid

Job in Worcester, Worcestershire, WR1, England, UK
Listing for: Sanctuary Group
Full Time position
Listed on 2026-03-04
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control / Manager, Quality Technician/ Inspector, QA Specialist / Manager
Salary/Wage Range or Industry Benchmark: 37232 GBP Yearly GBP 37232.00 YEAR
Job Description & How to Apply Below
Position: Quality Assurance Analyst — Complaints & Process Improvement (Hybrid)
A not-for-profit housing association in the UK is seeking a Quality Assurance Analyst to work in a hybrid model. The successful candidate will be responsible for conducting quality checks on complaint handling and ensuring compliance with internal standards. The role requires strong analytical skills and extensive experience in quality assurance, coaching, and mentoring. The position offers a competitive salary of £37,232 and a supportive work environment focused on inclusion and diversity.
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