Retail Sales Advisor

Job Details

8 hours per week.

Salary – £5,627.00 per annum plus company pension and benefits.

Location – Worcester.

We have an excellent opportunity for a friendly and reliable Saturday Retail Sales Advisor to join the team at our Brewers Decorator Centre in Worcester, to provide exceptional service to customers in our store. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly. Experience with our products is not necessary;

if you bring great customer service and team‑working skills to the table, we’ll give you everything you need to succeed.

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service.
• Use product knowledge to provide recommendations and help customers find the best product for their needs.
• Mix paint for customers, process specialist orders, and request special stock within the Branch network.
• Develop sales of the company product range including wallpaper, paint and fabric.
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales.
• Assist with stock maintenance in the branch.
• Unload deliveries and ensure stock is distributed throughout the store.

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
• Approachable, possessing an open and friendly personality – happy to help both customers and colleagues.
• Enjoys working and supporting a team, but can always be relied upon to work as an individual.
• Willing to attend training to become a Fire Marshall and/or First Aider if required.
• Keen to learn, develop skills, and progress within our industry.
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate.

• Competitive salary.
• 33 days holiday including an allowance for selected bank holidays, increasing with service (pro rata for part‑time).
• Free life assurance.
• 5 % of your salary employer contribution to the pension plan (subject to employee contributions).
• And many additional benefits such as Stream – a money‑management app, Employee Assistance Programme, virtual GP service, Medicash, Brewer’s colleague discounts, and more.
• After a qualifying period, you will also be eligible for additional benefits such as profit‑related pay, enhanced maternity/paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District.

We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.