Apprentice Parts Advisor - Steven Eagell Toyota - Worchester

Apprentice Parts Advisor
- Steven Eagell Toyota
- Worchester

STEVEN EAGELL LIMITED

Worcestershire (WR2 5AR
)

Closes in 23 days (Monday 31 August 2026)

An apprentice Parts Advisor co-ordinates parts sales to ensure that customers are always able to have the parts they require when they need them. You will use the company’s computer system to log stock movements and produce orders, liaising with colleagues and deal with enquiries from both trade and retail customers.

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Monday
- Friday, 8.30am - 5.30pm. Saturdays may be needed on a rota basis.

40 hours a week

Monday 14 September 2026

3 years

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience.

If you enjoy working with people, like the idea of working hard to meet customer’s needs, enjoy working with computers and communication systems, then this is an exciting opportunity for you.

The Apprentice Parts Advisor coordinates all parts sales to ensure that customers and technicians are always able to have the parts they require when they need them.

This involves:

• Using the company’s sophisticated computer system to log stock movements and produce orders
• Liaising with colleagues and customers
• Developing selling skills to improve parts sales performance and dealing with enquiries from both trade and retail customers

Watery lane
St Johns
Worcester
Worcestershire
WR2 5AR

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

• Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
• Serve customers in line with brand standards, legislation, business procedures and the values of the business.
• Provide a retail service that balances the customers’ needs with additional linked products and services.
• Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
• Promote seasonal or local offers through in-store or online promotions.
• Identify situations that may damage business reputation in line with company policy and escalated as required.
• Maintain good merchandising to meet the needs of the business whilst ensuring safety.
• Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
• Use technology and applications to support sales and service ensuring that maintenance issues are reported.
• Support team and colleague development through buddying and/or coaching.
• Comply with regulations and legislation relevant to their role and business.
• Contribute to continuous improvement activities which focus on improving sustainability within the business.
• Handle complaints within remit or elevate as appropriate.
• Support sales across a range of promotional events throughout the calendar year.
• Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
• Serve customers in line with brand standards, legislation, business procedures and the values of the business.
• Provide a retail service that balances the customers’ needs with additional linked products and services.
• Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
• Promote seasonal or local offers through in-store or online promotions.
• Identify situations that may damage business reputation in line with company policy and elevate as required.
• Maintain good merchandising to meet the needs of the business whilst ensuring safety.
• Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
• Use technology and applications to support sales and service ensuring that maintenance issues are reported.
• Support team and colleague development through buddying and/or coaching.
• Comply…