Enterprise Account Manager

The purpose of this role is to drive strategic revenue growth and long-term value across a portfolio of Open GI’s Enterprise Insurer Partners, managing complex relationships across Personal and Commercial Lines where applicable.

Operating within Open GI’s Sales and Distribution strategy, the role is accountable for building deep, executive-level relationships with insurers, developing a detailed understanding of their business models, KPIs, pricing strategies, and distribution priorities.

The role operates across the full insurance value chain, working closely with both insurers and key broker partners to optimise end-to-end distribution, improve product performance, and maximise the effectiveness of insurer placement within Open GI’s ecosystem.

A critical aspect of the role is identifying and delivering strategic growth opportunities, driving both direct revenue (including ILF and RLF) and indirect, scalable revenue streams such as EDI and other transactional income.

The role works in close partnership with Broker Sales, Pre-Sales, and Product teams to align insurer strategies with Open GI’s platform capabilities and SaaS roadmap, prioritising scalable, repeatable, and high-value opportunities.

As part of Open GI’s Revenue Growth Engine, the role contributes directly to increasing platform adoption through a data lead approach, strengthening insurer-broker connectivity, and enhancing Open GI’s position as a core distribution partner within the market.

• Day to day account management of a panel of insurers, MGAs, and brokers, ensuring customer retention and satisfaction is maintained
• Establish productive professional relationships with key individuals in assigned Enterprise Accounts
• Meet assigned targets for profitable sales, volume, and strategic objectives in assigned accounts by continuously assessing customer needs
• Proactively lead a strategic account planning process that develops performance objectives, financial targets and critical milestones for both short and long term. This will include production and maintenance of Enterprise Customer Account Plans
• Embed, develop, and promote strategic partner relationships and revenue strategies with assigned Enterprise Accounts based on actual and potential revenue
• Negotiate contract agreements with assigned Enterprise Customer and Insurers
• Understand and be able to articulate Open GI’s position in the current and future distribution channels whilst also building and maintaining market knowledge of Open GI’s competitors
• Participation in industry meetings as and when needed on subjects relating to both market and development issues, increasing the visibility of Open GI
• Effective use of accurate management information relating to the sales process, market opportunities and Insurer performance
• Proactively review Partner data to provide insights to them on the value Open GI’s products are providing to them, with an aim to further enhance the relationship and up / cross sell
• Produce and delivery regular reports senior management as required
• Lead positively and by example, coaching and developing junior colleagues and actively engage and collaborate with all areas of Open GI
• Any other reasonable tasks as set by management