Sales Account Executive

Location: Worcester

Salary: Competitive, dependent on experience

Job Type: Full-time, Permanent (37.5 hours per week, Monday - Friday)

Reporting to: Head of Sales

Ready to launch your sales career with a global leader in aviation? Symbiotics Ltd is a market-winning expert provider of niche pre-screening and assessment services for pilots, cabin crew, and airline management. Operating in over 80 countries across five continents, we power over 11,500 tests monthly via our bespoke ADAPT assessment technologies.

We are looking for a driven, professional Sales Executive to join our close-knit Worcester team. If you want a fast-paced role where your contribution directly impacts business growth, this is the perfect opportunity.

The Role

Working closely with our Head of Sales and account managers, you will be involved in multiple aspects of the sales process. You will help us expand our global customer base by qualifying inbound enquiries, researching prospects, managing our CRM, and supporting international industry events.

Key Responsibilities

• Lead Generation & Sales Support: Administer inbound enquiries efficiently, engage with prospects to qualify opportunities, and proactively source new business leads via online research and Linked In.
• CRM & Data Management: Maintain meticulously accurate customer records, ensuring full compliance with CRM workflows and GDPR guidelines.
• Event & Industry Engagement: Support the planning, travel logistics, and materials for international exhibitions and client visits. You may also get the opportunity to attend UK and international events!
• Onboarding & Collaboration: Act as a client advocate to ensure smooth handovers to internal teams, and support the Key Account Manager with client retention and growth.
• Reporting: Track and report on sales activities, helping maintain pipeline visibility for weekly and monthly forecasts.

What We Are Looking For

Experience & Skills:

• Office Experience: Proven work experience in a professional office environment.
• Sales/Customer Service: Some experience in sales, customer service, or a related field is beneficial but not essential.
• Tech Savvy: Strong PC literacy (MS Office) and comfort using CRM systems, email platforms, and virtual meeting tools.
• Communication: Exceptional verbal and written communication skills with a professional, personable approach.
• Aviation Interest: An interest in aviation is helpful, but full training on our products and software will be provided!

Personal Attributes:

• Highly self-motivated, results-driven, and detail-oriented.
• A positive, "can-do" attitude and a collaborative team player.
• Excellent time management skills with the ability to handle multiple priorities.
• Flexibility to travel infrequently on request for industry events.

Why Join Symbiotics?

• Career Development: A fantastic stepping stone into a specialist, global industry within a highly supportive environment.
• Global Exposure: Work directly with international flight schools, airlines, and aviation businesses.
• Great Culture: Join a friendly, professional, and genuinely team-oriented business where every team member's success is celebrated.

How to Apply

If you have a passion for lead generation and want to develop your career in a specialist sector, we would love to hear from you.

Please click Apply to submit your CV and a brief cover letter today.

Symbiotics Ltd is an equal opportunities employer.