Wellbeing & Emotional Support Practitioner

Wellbeing & Emotional Support Practitioner

Responsible To:
Wellbeing Services Manager

Hours Type:
Part Time 30 hours per week

Contract Term:
Temporary Contract 12 months maternity cover

Salary Band: £25,500 - £28,000 FTE per annum

Closing Date: 11th October 2026

ONSIDE is a charity working across Herefordshire & Worcestershire and the surrounding areas to ensure people are heard, supported and empowered to make choices about their lives. Through advocacy and wellbeing support services, we work alongside people who may be vulnerable, disadvantaged or facing difficult circumstances, helping them understand their rights, have their voices heard and access the support they need.

Whatever your role at ONSIDE, you’ll be part of an organisation that is passionate about making a positive difference in people’s lives.

Join ONSIDE and discover the role as a Wellbeing & Emotional Support Practitioner and work within an organisation and be part of team of professionals working within Melo community hubs across Worcestershire to support children and young people (aged 0-25 years old) with their mental health and wellbeing.

A Wellbeing & Emotional Support Practitioner will work with children and young people providing early intervention and preventative emotional wellbeing and mental health services. Providing children and young people with the skills and techniques to better manage their own emotional wellbeing and improve their confidence and self-esteem. This will result in children and young people coping better with stress, anxiety and life challenges, to enable them to participate fully in life

• Provide one-to-one and group-based support to children, young people and families to improve mental health, wellbeing, resilience and personal aspirations.
• Complete holistic assessments and develop, implement and regularly review personalised action plans to address identified needs and improve outcomes.
• Manage and prioritise an individual caseload, ensuring timely and appropriate support based on assessed need and risk.
• Deliver early intervention and preventative support, including teaching coping strategies and self‑help techniques for low-level mental health concerns such as anxiety and low mood.
• Facilitate access to and delivery of group programmes, workshops and community-based activities that promote confidence, self‑esteem, wellbeing and positive social connections.
• Support children, young people and families to make informed decisions about the most appropriate interventions and services to meet their needs.
• Act as a consistent point of contact, building trusting relationships and providing coordinated support throughout programme engagement.
• Work collaboratively with parents, carers and families to strengthen relationships and improve outcomes for children and young people.
• Signpost and refer individuals to statutory, voluntary and specialist services, coordinating multi‑agency support where required.
• Work in partnership with professionals and agencies within the Children and Families framework, including the i-THRIVE model, to deliver joined‑up support for those requiring additional or targeted interventions.
• Provide support to children, young people and families experiencing crisis or at risk of escalating need, working alongside statutory partners where appropriate.
• Promote meaningful service user involvement, seeking feedback and adopting a co‑productive approach to service development and delivery.
• Maintain accurate records and provide written and verbal reports on outcomes, service impact and performance.

In addition, all ONSIDE employees are expected to:

• Work within the organisation’s stated principles and values, adhering at all times to the organisational…