Banking Service Consultant: Digital Help & Fraud Awareness
Job in
Workington, Cumbria County, CA14, England, UK
Listed on 2026-08-09
Listing for:
HSBC
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Bank Customer Service, Customer Service Rep, Banking & Finance
Job Description & How to Apply Below
HSBC is hiring a Customer Service Consultant in the United Kingdom. The role involves guiding customers to use HSBC digital platforms, educating on digital services and fraud awareness, and supporting those with complex banking needs.
The position requires strong communication, empathy, and resilience in a changing environment. You will join a team that values exceptional customer experience, with in-branch training spanning 9 days over 3 weeks.
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