HR Manager

HR Manager

Location:

Workington / Hybrid

Working Hours:

Up to 39 hours per week Shape the Future of Our Workforce West House is one of Cumbria's leading care and support organisations, supporting children, young people and adults with learning disabilities and other support needs to live fulfilling lives, in the way they choose. We are looking for an experienced and motivated HR Manager to join our leadership team and play a key role in the next stage of our organisational journey.

This is more than a traditional HR Manager role. Reporting directly to the People & Development Director, you will lead the operational HR function, manage and develop a dedicated HR team, support managers across the organisation, and help drive workforce initiatives that make a genuine difference to our employees and the people we support. Why Join West House? At West House, our people matter.

Over recent years, we have invested significantly in leadership development, workforce planning, recruitment, wellbeing, training and organisational culture. We are ambitious about what comes next and are looking for someone who shares our commitment to continuous improvement.

This role offers the opportunity to:
Lead and develop an established HR team Influence organisational decision-making Support and coach managers across a diverse organisation Drive recruitment, retention and workforce improvement initiatives Lead on complex employee relations matters Develop your own leadership capability within a progressive organisation Work closely with the People & Development Director as a trusted operational partner About the Role As HR Manager, you will provide operational leadership across the HR function, ensuring high standards of employee relations, professional HR practice and manager support.

You will be responsible for:
Leading the day-to-day HR function Managing complex disciplinary, grievance, capability and absence cases Supporting and developing the HR team Ensuring HR policies, procedures and practices remain compliant and effective Supporting workforce planning and organisational development activity Monitoring workforce data, trends and KPIs Driving recruitment and retention initiatives Supporting leadership development and manager capability Leading people improvement projects and workforce initiatives About You We are looking for someone who is: CIPD Level 5 qualified or has equivalent HR management experience Experienced in managing complex employee relations matters Confident advising and influencing managers Organised, proactive and solutions focused Passionate about developing others Comfortable working in a fast-paced and evolving environment Committed to delivering high-quality people services Most importantly, we are looking for someone who takes ownership, enjoys building relationships, and wants to make a meaningful contribution to our organisation.

Our Values Everything we do is guided by our values:
Person Centred | Inclusive | Positive If you are looking for a role where your contribution will be visible, valued and have a genuine impact on both employees and the people we support, we would love to hear from you. Apply today and help us build a skilled, confident workforce through great training, strong leadership, and clear development pathways. Apply online or at  For an informal and confidential discussion about the role, please contact Nisha Merrett, People & Development Director, on  Please note that we are not accepting applications or enquiries from recruitment agencies for this vacancy.