Disrepair Administrator

Housing Disrepair Administrator Job details

• Salary £25,583 - £26,824
• Contractual hours 37
• Basis Full time
• Region Midlands
• Job category/type Repairs and Maintenance
• Date posted 26/06/2026
• Job reference REQ
  000653
• Closing date 20 July 2026

Are you organised, detail-focused, and looking for a role where your work makes a real difference?

We’re looking for a Disrepair Administrator to join our Housing Repairs Service, supporting the delivery of essential services to our tenants. This is a key role helping to ensure housing disrepair cases are managed efficiently, accurately and in line with statutory requirements.

Based within our Repairs and Maintenance team, you’ll provide vital administrative support to help manage disrepair claims and keep cases progressing smoothly. You’ll play an important part in ensuring tenants receive timely and effective responses.

• Preparing document bundles for legal cases in line with required protocols.
• Maintaining accurate records and updating housing systems.
• Handling queries and supporting case progression.
• Communicating with tenants, colleagues, and external partners.
• Supporting meetings, including minute-taking.
• Assisting with performance reporting and general administrative duties.

You’ll be highly organised, accurate, and confident managing a varied workload. You’ll also bring:

• Strong administrative experience in a busy office environment.
• Good working knowledge of Microsoft Office (Word, Excel, PowerPoint).
• Excellent communication and customer service skills.
• The ability to handle sensitive information with professionalism and confidentiality.
• A proactive approach and the ability to respond quickly to changing priorities.

• 26-32 days holiday plus bank holidays.
• Free healthcare cash plan.
• Flexitime.
• Additional benefits.

For more information about the role, please contact Marie Bowler, Repairs & Maintenance Manager on (01909) 533 533.

We value diversity and are committed to creating an inclusive workplace. We actively welcome applications from all sections of the community. Our recruitment processes are fair, transparent, and designed to ensure that everyone is treated equally at every stage.