Parts Advisor

Looking for a role that combines customer service, warehouse operations and stock control, with the bonus of an early finish every Friday?

We're recruiting a Parts Advisor to join a busy, supportive team where no two days are the same. You'll play a key role in processing customer orders, managing stock, supporting production and ensuring goods are picked, packed and despatched accurately and on time.

Location:

Worksop

Hours:

40 hours per week | between 07:30
-16:30 Monday to Thursday and 07:30 - 14:00 Friday
Pay:
Up to £16.13ph / £33,550 DOE
Industry: Manufacturing / Engineering / Distribution

This is a hands-on position ideal for someone who enjoys variety, takes pride in accuracy and thrives in a fast-paced environment. In return, you'll benefit from a stable, long-term role, an early Friday finish, and the opportunity to develop valuable skills across customer service, logistics and inventory management.

Key Responsibilities of the Parts Advisor:
Customer Service & Order Processing

Receive and process customer orders via telephone and internal systems
Provide accurate product information to identify and meet customer requirements
Process sales transactions efficiently and professionally
Liaise with suppliers to source items not held in stock

Warehouse, Stores & Stock Control

Pick, pack and label parts, products and components in line with company procedures
Raise pick lists to ensure timely despatch of goods
Produce shipping and export documentation in line with UK and international regulations
Check, receipt and book in goods received
Locate, label and maintain inventory records
Carry out stock counts and support inventory accuracy
Pick and kit parts accurately for production
Handle and move materials as required to support business needs

What are we looking for in a Parts Advisor?
Essential

Experience working within a stores, warehouse or parts department
Strong customer service skills, particularly telephone-based communication
Experience working effectively as part of a team
Good working knowledge of Microsoft Office (Outlook, Word, Excel)
Ability to read and understand engineering drawings, parts catalogues and Bills of Materials
Excellent attention to detail and accuracy
Ability to work in a fast-paced environment and meet tight deadlines
Strong problem-solving skills and initiative Desirable

Experience using inventory or stock management systems
Fork Lift Truck licence
Reach Truck and/or Side Loader licence
Personal Attributes

Conscientious, reliable and hard-working
Motivated to achieve individual and team objectives
Able to manage multiple tasks and competing priorities
Flexible and adaptable to changing business needs
Apply Today to be a Parts Advisor
If you enjoy problem-solving, working as part of a team and delivering great service from order through to despatch, we'd love to hear from you. Contact Sophie Ranson at E3 Recruitment or hit 'Apply' now