Senior Service Advisor

More than a service role — a leadership opportunity.

Senior Service Advisor - Main Dealer

📍 Worthing | 💷 £36,753.60 Basic + Bonus

Are you a confident, customer-focused Senior Service Advisor ready to take the lead in a busy main dealer environment? This is a fantastic opportunity to step into a key role where your experience, professionalism and people skills will really make an impact.

As Senior Service Advisor, you'll be a central figure in the Aftersales team, setting the standard for customer service while supporting the wider Service Advisor team to deliver a smooth, high-quality customer journey.

• Lead by example within the Service Advisor team, delivering outstanding customer service from booking to vehicle handover
• Manage service bookings, customer updates and follow-ups with clarity and confidence
• Liaise closely with Workshop, Parts and other departments to ensure efficient workflow and accurate quotations
• Identify and drive-up selling opportunities to maximise revenue while maintaining customer trust
• Build strong, long-term relationships with customers through a professional and friendly approach

• Proven experience as a Service Advisor (Senior level preferred)
• Confident communicator with excellent customer service skills
• Organised, proactive and able to thrive in a fast-paced main dealer environment
• Commercially aware, with a natural ability to upsell ethically

• 46.5 hours per week
• Monday to Friday: 7:30am - 5:30pm (1-hour break)
• 1 in 4 Saturdays: 7:00am - 1:00pm

• Salary: £36,753.60 per annum
• Bonus:
  Target-based bonus up to £1,500 per year
• Secure main dealer opportunity with a professional, established business
• Supportive team environment with clear processes and structure

If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!

If you're not a Service Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you're interested or know of someone that might be please get in touch.

Silent Search™

Looking for a new role but want to keep it confidential? With ASI Recruitment, your details remain completely anonymous until you're invited to interview. Your job search stays private — just as it should.

Please note:

ASI Recruitment will never move forward with an application without speaking to you first. To make sure we can reach you quickly, please include up-to-date contact details (mobile, email, and landline if you have one) on your CV.

The job is based in Worthing, and our client would like you to have a commute you can carry out in the long term.

If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.

Our standard procedure is to speak to you before we send your CV to any of our clients so, please make sure your contact details are on your CV