Customer Service Advisor

Would you like to use your experience within a busy call centre or contact centre environment in an important Customer Service Advisor role within a leading organisation that offers hybrid working and no evening shift work?

A Customer Service Advisor opportunity has arisen within the busy membership services team at our client, a leading international membership organisation. In this role you will be responsible for providing customer help, support and guidance to members and non‑members contacting the department with enquiries, complaints and queries relating to products and services. You will deliver a high level of service across various touch points including inbound and outbound calls, e‑mail, webchat and social media.

• Managing all incoming and outgoing contact with customers in an efficient manner
• Promoting all services to members relating to membership, financial / insurance products, and site information
• Developing knowledge across the full range of products available for members
• Providing a high level of service and information to customers

• Experience working as a Customer Service Advisor, Motor Assistance Coordinator, Medical Assistance Coordinator, Travel Assistance Coordinator, Call Centre Advisor, Contact Centre Advisor, Call Centre Agent, Contact Centre Agent, or Customer Service Administrator within a fast‑paced, busy call centre or contact centre environment.

Salary for this position is: £26,728 p.a.

Benefits include:
Hybrid working, discounts on retail, holidays and gym, assistance towards training courses, private health scheme and more!

If you drive parking can be found a short walk from the office, but if you don't want to drive, the office is located within 5 minutes walk from the train station- so very easy to get to!

• Job Title: Customer Service Advisor
• Company: Meridian Business Support
• Location: Worthing, West Sussex
• Salary: £24,000 – £28,000 per annum (hybrid working, discounts on retail)
• Posted: Feb 27th 2026
• Closes: Mar 30th 2026
• Sector: Customer Services
• Contract: Permanent
• Hours: Full Time

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.