Business System Analyst

Responsibilities

• Own and shape the IT portfolio roadmap, translating business needs into high-quality, technology-enabled solutions aligned to strategy.
• Lead, line-manage, and develop a team of Business Analysts, embedding strong delivery standards, capability growth, and performance culture.
• Act as lead Business Analyst for early-stage initiatives, eliciting high-level requirements, assessing feasibility, and triaging ideas into delivery.
• Partner closely with Architecture, Data, and IT teams to design fit-for-purpose solutions within agreed time, cost, and regulatory constraints.
• Assure solution quality across the portfolio, ensuring completeness of requirements, effective impact assessment, and measurable business benefits.

• Extensive Business Analysis experience with a proven background in portfolio-level solution design and roadmap definition.
• Minimum 5 years’ experience within the retail energy or utilities sector, working in regulated, complex environments.
• Strong people management experience, including line management, coaching, performance management, and capability framework development.
• Solid technical and architectural understanding, with hands-on experience in solution design, systems analysis, or software development.
• Excellent stakeholder management and communication skills, able to influence senior business and IT leaders and challenge constructively.