Business Management Administrator

Overview

Closing Date: 05/03/2026

Job Title: Business Management Administrator

Location: Durrington, hybrid working

Contract Type: Permanent

Hours: 37 hours per week

Salary: from £30k

There has never been a more exciting time to join Southern Water. Our Digital Directorate is at the heart of our transformation as we modernise systems, build digital capability and support the organisation’s journey toward a greener, more sustainable future.

As a Business Management Administrator, you’ll join a Digital team already undergoing significant change. This role offers an excellent opportunity for someone who wants to grow within the digital space, gain broad exposure across an entire IT function, and take ownership of meaningful work from day one.

You will sit within the Digital Business Management Office (BMO) — the team responsible for governance, performance, reporting, people and culture, and operational coordination across the entire Digital Directorate.

You will play a vital role in ensuring the Digital Directorate runs smoothly day to day. You’ll support governance, coordinate activities across the team, maintain high‑quality information, and contribute to projects that help shape how Digital operates.

• Provide day‑to‑day coordination and administrative support, ensuring tasks are completed accurately and on time.
• Maintain governance documentation including risks, actions, decisions, KPIs and performance records.
• Support the upkeep of the Digital risk register by recording updates, checking completeness and prompting owners.
• Coordinate meetings and events — scheduling, agendas, attendance, logistics and preparation of high‑quality presentation materials.
• Collect, check and format KPI and performance data for reporting cycles.
• Support people, engagement and culture activities including town halls, onboarding and training compliance.
• Produce clear, engaging digital communications for Teams, SharePoint and newsletters.
• Manage team spaces (e.g., SharePoint/Teams) to keep information structured and accessible
• Document and continually improve Digital processes, identifying opportunities to streamline administrative activities and recommending enhancements.

What you’ll bring to the role

• Strong organisational skills with the ability to prioritise and manage multiple tasks in a fast‑moving environment.
• Proactive, curious and digitally confident, with a willingness to learn and improve ways of working.
• Excellent communication and coordination skills, with experience producing clear written content.
• Comfortable working collaboratively with colleagues at all levels.
• An interest in building a career within a Digital/IT environment.

• Experience supporting governance, reporting or risk processes.
• Familiarity with digital collaboration tools such as Teams, SharePoint or similar platforms and AI tools such as Copilot.

Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long‑term value creation.

At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. Your unique skills and experiences could be exactly what we need.

If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here:
Introduce Yourself ( Introduce Yourself)

Our Commitment to Diversity

We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.