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Hybrid Service Desk Manager — Lead Teams, Users
Job in
Worthing, West Sussex, BN91, England, UK
Listed on 2026-08-28
Listing for:
Southern Water group
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Southern Water is seeking a Service Desk Manager to lead the day-to-day operation of the Service Desk, delivering high-quality incident and request handling for 4000+ users in a hybrid setting from Durrington, Worthing.
You will manage a small team, drive continuous improvement, maintain ITSM standards and collaborate across Digital and the wider business. ITIL Foundation is essential;
Service Now training and cyber awareness are desirable.
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