Network Management Coordinator

Day Network Management Coordinator

As a Water Network Controller, you’ll manage all planned and reactive events on our water network from start to finish. You’ll work closely with operations teams, field engineers, and service providers to keep customers in supply and maintain water quality.

Southern Water’s purpose is simple:
Water for Life. We supply safe, high‑quality drinking water to 2.5 million customers and protect the environment in one of the most water‑stressed regions in the UK. Every role here matters—and yours will help keep life flowing.

We’re transforming our Operational Control Centre and looking for Water Network Controllers to join our team. If you’re proactive, analytical, and enjoy problem‑solving, this is your chance to make a real impact.

• Monitoring and managing network performance
• Coordinating responses to incidents and planned works
• Liaising with multiple stakeholders and providing clear updates
• Thinking on your feet and finding solutions quickly when challenges arise
• This is an office‑based role requiring confidence with IT systems and strong communication skills.
• You’ll use systems such as Waternet and ArcGIS to manage and monitor the network. Experience in water distribution is preferred but not essential, full training will be provided.

Monday – Friday 09:00 – 17:00 (This can be flexible; we could support 08:00 – 16:00 or 10:00 – 18:00). We are also open to this role being a job share.

• Strong problem‑solving and analytical skills
• Ability to work proactively and use your own initiative
• Confidence with multiple IT systems and excellent communication skills
• Live within approximately one hour’s commute of our Durrington office, or are willing to relocate if successful (relocation support can be discussed at interview).

We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.

In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre‑employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment.

Some positions may also require higher levels of security vetting, which may involve providing additional documentation.