Assistant Service Manager - Urology

Job overview

This is an exciting opportunity for an experienced and proactive Assistant Service Manager to join the Specialist Directorate.

You will be a motivated manager with a proven track record of planning outpatients and theatre cover. You will have experience in managing RTT & cancer pathways, validation, people management and be a flexible team player. You will be able to prioritise your own and your team's workload at short notice to support services facing constantly changing priorities.

This is a unique development role with opportunity to gain the experience needed to progress to more senior operational management by enabling the successful applicant to develop their skill set through exposure and experience of Urology predominantly but across Specialist Surgery Directorate.

This role will provide operational assistance to the Urology Directorate for the day-to‑day management of clinics, theatres, and admin teams. They will support the Operations Manager in the delivery of elective and outpatient lists and ensuring UHSussex meets national and local targets. The post holder will also contribute and support the Directorate and Operational team with any administrative or business planning requirements within the Surgical Division and represent the Directorate at Divisional meetings as required.

Support the General Manager, Operations Manager and Service Manager with the delivery of the Directorate’s objectives and support Admin and Clerical staff.

Budgetary control of the Secretaries/Specialty Co‑ordinators and Clerical Assistants, plus involvement in managing other budgets under the direction of Operational Managers.

Please note:

This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered.

If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.

• Communicate with all staff groups within the designated areas.
• Communicate with the Operational Managers, report and facilitate the development of skill mix and service development reviews.
• Promote workforce planning in line with the activity and skill requirements of the Division.
• Provide information to the Operational Managers to facilitate and develop process for planning workforce initiatives.
• Work with the Operational Managers in supporting the development of robust systems, processes and procedures.

• To have knowledge and understanding of specific urology pathways and play an active role in service improvement.
• To provide professional support for the Directorate and to promote the delivery of high quality cost effective services.
• To manage and support the Service Manager and Operational Manager in their role.
• To review standards of service continuously to meet national targets for the Division.
• Regularly review with the Service and Operational Manager, contractual agreements, both activity and financial.
• With the Operational Managers, develop processes and procedures to track performance within the Division.
• Prepare reports as required against national standards.
• Support the Operational Managers to deliver a balanced budget at the end of the financial year. Provide data as required monthly to enable actions to be taken promptly.
• Where necessary work with the Operational Managers to establish a good understanding of staffing requirements within the Division.
• Support the Operational Managers with planning and performance and monitor it on a daily basis.
• Ensure systems are robust for the recording of quality improvements and prepare reports requested by the Operational Managers.
• Work with the Operational Managers to prepare data and reports for the Integrated Business Plan for the Division.
• As requested produce information for the Operational Managers for business cases and service…