Management Team Co-ordinator

Location:

Durrington/Falmer - Hybrid – Driving licence essential

Contract Type:
Permanent

Hours:

37 hours per week

Salary:
Circa £31,000 per annum

Closing Date: 16/03/2026

We’re looking for a highly organised, resilient, and proactive Management Team Coordinator to join our Wastewater Operations directorate. This fast‑paced, varied, and highly visible role provides critical support to the Director and wider leadership team in a reactive operational environment.

You’ll act as a central coordination point for high‑priority activity, managing complex diaries, communications from senior external stakeholders, and last‑minute operational demands, while also supporting planned activity such as events, strategy days, and PR‑related work. This role offers excellent exposure across Southern Water and is a great opportunity to develop a broad understanding of how the business operates.

• Act as a first point of contact for high‑volume, high‑priority communications, including:
  • MP and local council correspondence
  • Media and communications teams
  • Environment Agency and external regulators
  • Customer and community stakeholders
  • External environmental groups and charities
• Coordinate incoming correspondence from senior external bodies, ensuring information is logged, tracked, prioritised, and responded to appropriately.
• Support the Director in managing expectations, filtering requests, and delegating actions in line with availability and priorities.
• Plan and manage complex diaries, travel, and meetings (virtual and face‑to‑face), including:
  • Site visits and attendance tracking
  • Travel and accommodation bookings (including Isle of Wight visits)
  • Liaising with operational sites and teams
• Organise large internal events such as training days and strategy sessions, ensuring all logistics are covered (venues, H&S, dietary requirements, finance approvals etc).
• Support reactive incident‑driven activity alongside proactive work, such as briefing coordination, PR planning, and structured weekly planning.
• Hold regular planning sessions with the Director to structure weekly priorities and manage incoming work.
• Build strong working relationships across multiple directorates and coordinate effectively with a wider network of Management Team Coordinators, sharing best practice.

• Highly organised individual with the ability to juggle multiple priorities in a reactive, high‑pressure environment.
• Resourceful and adaptable, able to think on your feet and find creative solutions to complex or last‑minute challenges.
• Confident communicator, comfortable handling sensitive or high‑profile information and liaising with senior stakeholders.
• Resilient and calm under pressure, with experience managing fluctuating workloads and short deadlines.
• Strong interpersonal skills, with the ability to build trusted relationships across a large, complex organisation.

• Experience in a coordination, PA, executive support, or operational support role.
• Understanding of organisational structures and how large functions operate.

Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025‑30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long‑term value creation.

“Your potential matters more than a perfect checklist. If this role excites you and you believe you can make an impact, we want to hear from you! Skills can be learned, passion, drive, and fresh perspectives are what truly set candidates apart. Don’t hesitate, take the leap and apply!”