Trade Counter Assistant
Listed on 2026-01-14
-
Retail
Retail Associate/ Customer Service, Retail Support, Customer Service Rep
Position: Trade Counter Assistant
Salary: Up to £28,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00
* NO WEEKENDS!
Location: Williams, Unit 8, Timberlaine Industrial Estate, West Sussex, BN14 8ND
*** A full UK Driving Licence is essential for this role ***
If you're interested in working for a company that's been listed for 5 years running on the ‘
Top 100 Best Companies to Work For
’, then keep reading...
Here at Williams
, an independent trade-only plumbing and heating merchant, we're looking for a Trade Counter Assistant to join our busy and friendly team in Worthing!
This is a varied and active role which includes: predominantly serving customers (80%) on the trade counter and over the phone, and occasionally assisting with warehouse duties (10%)and making deliveries (10%)!
If you also have previous exposure of working within a plumbing and heating
merchants
, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade
, we would LOVE to hear from you!
- Predominantly serving on the trade counter and handling incoming enquiries.
- Warehouse maintenance, including stock rotation and general housekeeping.
- Accurately picking orders in preparation for delivery.
- Receiving, checking and storing incoming goods.
- Assisting with the general upkeep of the branch.
- Carrying out deliveries in the local area.
- Processing quotes.
- Experienced in working with tradespeople and knowledgeable of plumbing and heating products (Highly desirable, but not essential).
- An enthusiastic team player wanting to make a positive contribution.
- Keen to support the team with a flexible approach to daily tasks.
- Passionate about delivering excellent customer service.
- Ambitious to progress and keen to learn.
- A great communicator.
- 33 days annual leave, increasing with the length of service.
- Training and development opportunities specific to you.
- Discounted shopping platform & gym membership.
- Private medical insurance for the whole family.
- 24/7 Employee Assistance Programme.
- Car leasing & cycle-to-work schemes.
- Company discount on our products.
- Contributory pension scheme.
- Life Assurance.
So what are you waiting for!?
Apply to be our NEW Trade Counter Assistant - Today!
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