Senior Field Service Representative

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Join to apply for the Senior Field Service Representative role at Eaton

Eaton’s ES AMER ESS division is currently seeking a Senior Field Service Representative. This role is located out of Worthington, OH. Field Service Representative roles offer company car and guaranteed 40‑hour paid week.

The expected annual salary range for this role is $83,000 - $121,000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

• Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies
• Manage small projects independently and lead FSR teams on larger projects
• Generate timely and accurate service reports on work, product performance, and warranties
• Provide recommendations for improved electrical systems
• Cultivate strong relationships with customers, team members, and partners
• Mentor less experienced technicians
• Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more

• Guaranteed 40‑hour base pay, eligible for overtime and travel premiums
• Career growth, mentorship and safety training
• Company vehicle, toolkit, and phone
• Tuition assistance for ongoing learning
• Leads program with bonus pay
• Opportunities across 32 service branches

• Successfully complete and maintain compliance with Eaton’s safety program and policy, including the QEW program and required annual re‑certifications
• Submit to periodic customer‑required background and drug screenings
• Work variable hours, including nights & weekends, and travel within district/state/region/country as needed
• Drive an Eaton vehicle
• Obtain and maintain a DOT non‑CDL qualification and comply with all DOT regulatory requirements, if required
• Understand 3‑phase power systems and low, medium, and high voltage power distribution equipment
• Perform physically demanding tasks, including lifting and carrying up to 50 pounds, and climbing; work in extreme weather and conditions
• Obtain and maintain a valid TWIC card
• Proficient with hand and power tools for equipment assembly
• Strong problem‑solving and logical thinking skills
• Work well under time constraints and in stressful situations
• Explain technical problems and solutions
• Collaborate effectively with the team to meet project deadlines

• High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems; or completion of an accredited trade school and 7+ years of experience in similar work
• Must be able to work in the US without corporate sponsorship now or in the future
• No relocation offered; candidates within a 50‑mile radius considered;
  Active‑Duty Military Service members exempt from geographical limitation
• Must have a valid driver’s license

• Associate degree or higher from an accredited institution
• Bachelor’s degree in Engineering from an accredited institution
• Electrical or General Contractor’s License
• Professional Engineering License
• Experience performing power quality measurements, troubleshooting, analysis, and protective relays
• NICET/NETA certification

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second‑chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and other local laws.

You do not need to disclose your conviction…