Lead Mitigation Technician

Benefits

• Company shirts
• Company cell phone/cell phone allowance
• Paid Training for IICRC WRT, IIRC FRST Certs & Lead RRP Licensing
• Maternity, Paternity & Adoption Leave
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Vision insurance
• Company car
• 401(k)
• 401(k) matching

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

Join the Paul Davis Team! Our company s mission is to provide opportunities for great people to deliver best in class results. There is a path for career growth, promotions and your future. We will train you!

$42,000 - $50,000 per year depending on experience

The Lead Mitigation Technician position is a career in the property damage restoration industry, primarily responsible for leading a crew of technicians who respond to emergency and property damaging situations. The Mitigation Leader has a drive to lead. Our team s professional approach ensures both the property and the customer are attended to, while prioritizing safety, efficiency, and property preservation.

• Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
• Recruit and coach technicians both in the field and in the warehouse
• Survey damage within the property
• Evaluate and record damage to all items within the property
• Manage cleaning process for both contents and structural damage
• Demolition of structural damage to properties through the use of hand and power tools
• Clean up assigned job sites after demolition
• Perform initial site visits
• Conduct moisture inspections
• Set restoration equipment within guidelines
• Complete notes of assigned jobs in our primary operating system (RMS)
• Contact the customer of assigned jobs with ETA
• Take photos of jobs assigned at start, completion, and throughout the process
• Responsible for maintaining assigned vehicles and equipment
• Responsible for unloading and reloading assigned vehicles with equipment
• Keep equipment clean and organized in the shop
• Responsible for unloading trash in assigned area
• Responsible for recording your time and coding it to the job assigned
• Pass IICRC certifications as IICRC classes are offered
• Assist in the development of new hires through on the job training
• All other duties as assigned

• Knowledge of technology (iPhone, iPad)
• Customer Service Skills
• Communication skills via phone and face to face
• Computer skills
• Ability to learn and operate our primary operating systems: RMS, Xactimate, MICA and additional systems as requested
• Ability to create documents and estimates
• Ability to answer and communicate with customers over the phone and face to face
• Ability to work independently
• Ability to lead a team of Technicians
• Ability to complete work on multiple jobs within the same time frame
• Ability to participate in an on call schedule
• Ability to work within hazardous environments safely
• Ability to safely operate hand and power tools
• Ability to operate a company vehicle safely
• Ability to represent the company culture through our Truth, Values, Vision, Mission, and 10 Serving Basics
• Maintain a level of confidentiality

• High School Diploma or GED required
• Customer Service experience
• 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling

• One or more years’ experience within the restoration industry

• Must be able to stay in a stationary position up to 25% of the time within a vehicle.
• Constantly moves about job sites
• Constantly positions self to move about job sites; stairs, walkways, roofs, crawl spaces
• Occasionally ascends and descends a ladder to complete jobs
• Must be able to observe and perceive information on a computer and documents
• Must be able to communicate and converse with customers over the phone and face to face
• Frequently will lift up to 60lbs
• Ability to safely operate a company vehicle

Make an impact now:
Since 1966, Paul Davis has been serving people in…