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Customer Experience Lead – Luxury Retail

Job in Wrentham, Norfolk County, Massachusetts, 02093, USA
Listing for: Tapestry
Full Time position
Listed on 2026-10-17
Job specializations:
  • Retail
    Retail & Store Manager, Retail Associate/ Customer Service, Retail Sales
Salary/Wage Range or Industry Benchmark: 22000 - 34000 USD Yearly USD 22000.00 34000.00 YEAR
Job Description & How to Apply Below

Kate Spade New York is seeking a Supervisor to lead a high-energy store team, drive sales, and elevate service standards on the shop floor. You will coach staff, manage daily operations, and ensure brand-wide compliance while delivering a premier customer experience.

The role requires 2+ years in luxury/premium retail leadership, strong communication, and proficiency with Excel/Office tools; flexibility to work varied shifts including weekends and holidays is essential.

Consider building your career as a Customer Experience Lead – Luxury Retail at Tapestry.

This role, Customer Experience Lead – Luxury Retail at Tapestry, could be your next move.

Are you ready to take on the Customer Experience Lead – Luxury Retail role at Tapestry?

We would love to welcome a new Customer Experience Lead – Luxury Retail to our group in Wrentham, MA, United States.

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