Housing Officer, Administrative​/Clerical

Overview

Housing Officer

Salary: £27,000

Location: Cardiff Bay

Job Type: Full-time, Permanent

Our client is a well-established sales and lettings agency based in Cardiff Bay. They are a prominent presence in the Cardiff student rental market and have more recently expanded into the executive sector. Due to increased demand, they are seeking a Housing Officer to join their busy Cardiff Bay branch, reporting directly to the Housing Manager. This is a varied, fast-paced role that requires strong organisation, communication and customer service skills.

The successful candidate will have at least 1 year's property management experience and be confident liaising with landlords, tenants, contractors, and colleagues. An immediate start is available.

• Manage day-to-day maintenance issues
• Carry out inventories, mid-term, and exit inspections
• Complete all paperwork accurately in line with company procedures
• Communicate effectively and professionally with landlords and tenants at all times
• Manage licences and certification compliance
• Provide general administrative support to the Maintenance and Housing Managers
• Process PDQ payments in person and over the phone
• Oversee key management, including booking keys in and out

• Minimum of 1 year's property management experience
• Strong work ethic and excellent time/diary management skills
• Clear and confident communication skills
• Computer literate (Excel and database systems)
• Full, clean UK driving licence (essential)
• Ability to work Saturdays on a rota basis, with a day off in lieu during the week

• Salary of £27,000
• 21 days holiday plus bank holidays
• Opportunity to study, gain qualifications, and become licensed under Rent Smart Wales legislation
• Auto-enrolment pension scheme (subject to eligibility and following 3 months in service)
• Regular social events with the team

Interested? Apply today, contact us on (phone number removed) or email (url removed)