Business Support Administrator

We are looking for enthusiastic and motivated people with and administrative background to support our All Age Continuing Care Service. These roles are key to delivering our statutory responsibilities for NHS Continuing Healthcare (CHC) and Funded Nursing Care (FNC).

To provide an effective and efficient business support service to the organisation. The post holder will contribute to the smooth and efficient running of the service working with colleagues across the NENC ICB, ensuring deadlines are achieved within a constantly changing workload.

What Youll Do:

• Provide line management to our Business Support Assistants
• Provide administrative support for CHC/FNC referrals and processes
• Communicate with patients, families, and external partners (by phone and face-to-face)
• Handle enquiries and direct them appropriately
• Maintain accurate records and provide cross-cover across admin functions as needed

• A good standard of secondary education to GCSE level or equivalent incl. mathematics and English
• Working towards NVQ level 3 Business Administration qualification or equivalent qualification/experience.
• ECDL

• Minute/note taking experience.
• Experience of working in a busy office environment
• Experience of working in an NHS or healthcare administrative environment
• Formal minute taking experience.
• Experience of working in a busy team.
• Experience of working in a healthcare administrative environment
• Experience of working with NHS Oracle procurement system
• Experience of working to tight deadlines

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.