Admin & Organisation Level 2 - Cwm Alun

Admin Assistant – ESBD Provision

Temporary Contract. Grade: G04.

Start date:

September 2026. 18.75 hours per week (Pro‑Rata) during Term Time.

• Providing high‑quality administrative support to the school leadership team and wider staff.
• Acting as the first point of contact for parents, carers, visitors, and external professionals.
• Managing telephone calls, emails, and front office enquiries in a professional and welcoming manner.
• Maintaining accurate pupil records and confidential documentation.
• Supporting attendance monitoring and appointments.
• Processing orders, invoices, and general office administration tasks.
• Supporting safeguarding procedures and ensuring confidentiality at all times.
• Working closely with teaching staff and external agencies to support pupils and families.
• Assisting with admissions, transition arrangements, and parent meetings where required.

• Excellent communication and interpersonal skills.
• The ability to build positive relationships with parents, carers, pupils, and professionals.
• A calm, patient, and empathetic approach, particularly when dealing with challenging or sensitive situations.
• Strong organisational skills with the ability to prioritise workload effectively.
• High levels of accuracy and attention to detail.
• The ability to work independently as well as part of a team.
• A professional and confidential approach at all times.
• Good ICT skills including Microsoft Office applications.
• An understanding of the importance of safeguarding and confidentiality within a school setting.
• Experience working within a school or educational environment is advantageous.

• Previous experience using Bromcom/SIMS, P2P systems, NMRU Milk Returns, SWAC/PLASC/ATTENDANCE.

An Enhanced DBS is required for this position.

The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.

The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.