Senior Medical Secretary

Job summary

We are looking for an enthusiastic, self‑motivated and experienced secretary to provide comprehensive secretarial support to the ENT Team within the Surgical Directorate. It is essential that applicants possess a high level of sound typing skills, hold a Medical Secretarial Qualification and qualify for at least RSA Stage 3 (or equivalent). The successful candidate will be able to work on their own initiative and be able to work as part of a team.

The post holder will be able to work within time constraints and be able to meet a deadline while demonstrating good organisational skills and the ability to maintain reliable records. The post‑holder will need previous Medical Secretary Experience, possess excellent time management skills, be well organised and have the ability to prioritise workload demands to meet strict deadlines, while producing work to the highest standards.

The post holder will ensure the delivery of a comprehensive high‑quality medical secretarial and administrative service to the consultant, doctor and junior medical team and specialist nursing teams, other health professionals. The post holder will be responsible for the guidance, supervision and direction of the admin team dealing with appropriate day‑to‑day issues to oversee the smooth running of the department and provide support to the line manager.

Main duties of the job:
The post‑holder must also have the ability to work both independently and as part of a team, using discretion, judgement and initiative. Excellent written and verbal communication skills are essential, together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence. The candidates must be able to maintain patient confidentiality, and ensure a high standard of customer care at all times.

It is essential that the successful candidate has a flexible approach to work, to meet the demands of the service.

The ability to speak Welsh is desirable for this post, Welsh and/or English speakers are equally welcome to apply.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales.

Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Qualifications

• NVQ Business administration L4 or equivalent experience
• Or City & Guilds (AMSPAR) Level 3
• Diploma in Medical administration or equivalent medical secretary experience
• RSA /OCR level 3 or equivalent experience or qualification in typing
• ECDL or equivalent experience

Desirable

• Management qualification or working towards NVQ 3
• Customer Service Experience

Experience

• Experience of coordinating administration activities.
• Experience of working as a medical secretary.
• Experience of organising workload and people.
• Previous NHS Experience.

Skills

• Excellent communication skills
• Advanced typing skills
• Will work unsupervised
• Excellent organisational skills
• Will prioritise own workload
• Minute‑taking experience

Knowledge

• Evidence of continual personal development
• Knowledge and ability to use Microsoft office applications.
• ESR Self Service (or equivalent experience using it).
• Knowledge of Referral To Treatment process (RTT).

Personal Qualities

• Good team‑working ethic
• Enthusiasm and commitment
• Proactive and positive attitude
• Be innovative to meet the challenges of a changing organisation
• Customer focused approach

Other

• If required be able to travel between sites if relevant to the demands of the post.
• Welsh speaker.

This post is subject to the…