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Service User Engagement Administrator - HMP Berwyn

Job in Wrexham, Wrexham County, LL13, Wales, UK
Listing for: The Methodist Church in Britain
Full Time position
Listed on 2026-10-30
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 19000 - 26000 GBP Yearly GBP 19000.00 26000.00 YEAR
Job Description & How to Apply Below

This post is an administrator role in the Health & Wellbeing team at HMP Berwyn, supporting the Service User Engagement Office, employed by Betsi Cadwaladr University Health Board. The work centres on co-ordinating the peer support team, arranging meetings and minutes, collating reports, setting up clinics on IT systems and acting as first point of contact. Interviews are held on site at the prison, with no virtual option, and Welsh is desirable though English speakers are equally welcome.

Any offer depends on prison vetting clearance.

What the job involves
  • Supporting the co-ordination of the peer support team at HMP Berwyn
  • Arranging meetings, preparing meeting papers and taking minutes
  • Sourcing and providing information, including report collation and data analysis for local and national reporting
  • Using a range of IT systems to develop and populate clinics
  • Acting as the first point of contact for the team
Qualifications
  • NVQ Level 3 in Administration, or equivalent knowledge and experience
Experience
  • Significant office administration experience
  • Supporting and delivering a wide range of administration processes to deadlines
Skills & knowledge
  • Excellent organisational skills
  • Ability to co-ordinate the work of peer mentors
Checks & eligibility
  • Prison vetting clearance
Nice to have
  • Some knowledge and understanding of project methodology
  • NHS experience
  • Welsh language ability
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