Retail Assistant

Protyre Autocareislooking for an enthusiastic
Retail Assistant/ Service Advisor
to join our growing team. We are a fast-growing national automotive company offering superb training and development opportunities.

Reporting to the Centre Manageryouwill be responsible for dealing directly with customers both in person and on the phone, to help deliver the company business objectives, whilst ensuring a high level of customer service.

Good understanding/knowledge of the Automotive industry.

Great customer service skills

• A chance to earn a regularbonus.
• Career development: we offer a variety of fully funded IMI courses.
• Staff discounts on servicing,tyres, and MOTs.
• Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program.
  
  Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.
• Employee of themonth; a chance to win a £50 voucher.
• Centre of the month; a chance to win a race at your local go-karting track.

• Booking vehicles into diary
• Meet & Greet customers
• Ordering parts into centre
• Delivering customer contact to a high standard.
• Work in a safe manner and always comply with health & safety regulations.
• Make customers and/or management aware of any additional faults on the vehicle.
• Carry out other duties as you may reasonably be called upon to perform

• Previous administration experience
• The willingness to constantly learn and improve your knowledge
• The ability to act on your own initiative and take responsibility for the quality of your work
• Automotive knowledgepreferred but not essential
• Full valid Driving Licence

Protyre Autocareis the UK’s fastest growing supplier and fitter oftyresand automotive services, fitting over1milliontyresevery year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. Protyre Autocareis the retail branch of The Micheldever Group. Micheldever Tyre Services  (MTS).