Business Development Director

Overview

Shape the future of growth. We’re looking for a Business Development Director to lead the expansion of our Transformative Business Services business and wider Sopra Steria outsourced services portfolio. In this role, you’ll identify, shape, and qualify high‑value BPO opportunities, build strong pipelines, and lead the sales cycle through to close. You’ll work closely with Strategic Sales and delivery teams to design compelling outsourced solutions and win complex, multi‑stakeholder deals.

This is a senior leadership role where you’ll combine market insight with commercial acumen to set direction, influence strategy, and translate customer needs and emerging trends into clear, actionable growth plans. If you’re passionate about creating value through transformative outsourcing partnerships, we’d love to hear from you.

This role can be based anywhere in the UK, with client travel and occasional travel to our London office.

• Contribute to shaping and delivering the sector growth strategy, ensuring alignment with business objectives.
• Build and manage a strong sales pipeline by identifying prospects, developing opportunities, and progressing them through all stages of the sales cycle.
• Develop and maintain effective customer relationships, working collaboratively with internal teams to achieve shared goals.
• Provide accurate sales forecasts and share market insights to inform strategy and decision‑making.
• Create compelling proposals and value propositions that meet customer needs and company objectives, following agreed governance processes.
• Promote a collaborative culture by sharing knowledge, supporting colleagues, and working across teams to deliver results.

• Proven experience in senior sales or client management roles, with a strong track record of selling BPO / outsourced service solutions and delivering measurable results.
• Strong understanding of one or more relevant sectors: financial services, energy, utilities, or central government.
• Ability to apply technical and commercial knowledge to shape outsourced solutions and engage confidently with clients and internal delivery teams.
• Comfortable working independently, taking ownership of priorities and driving outcomes.
• Excellent interpersonal and communication skills, with the ability to build trusted relationships and influence stakeholders at all levels.
• Collaborative approach, working effectively across teams and fostering a positive, inclusive culture.

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Full-time

Anywhere in the UK, with travel to our offices and client site

SC

Amy

Up to £110k depending on experience

Performance related bonus, £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund

Although this role is advertised as full‑time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

We’re a leading provider in the UK of re‑imagined Business Support Services powered by next generation technology. We combine the full power of Sopra Steria’s Insight, Technology and Transformation capabilities to deliver positive, meaningful and long‑lasting outcomes for our clients. We’re the partner of choice for organisations who are looking to tackle the most complex problems with new solutions.

We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation.

We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a…