Regional Commercial Specialist

What You’ll Be Doing

• Driving sales standards; quality sales over quantity sales, with business‑leading sales metrics
• Track sales performance across the regional portfolio, identifying trends, risks, and opportunities
• Maintain core reporting outputs including retention trackers and operational sales dashboards
• Help enforce correct and timely operational responses for summer extensions, STL or Bridge bookings, using the request tracker
• Turn performance data into clear insights and actions for on‑site teams and senior stakeholders
• Produce and distribute the weekly Sales Update for Operations, ensuring visibility of progress, priorities, and actions
• Translate regional commercial strategy into clear, practical direction for on‑site teams, ensuring priorities and targets are understood and delivered consistently
• Provide cover for the Divisional Commercial Manager during periods of leave or absence
• Attend relevant meetings on behalf of the DCM when required and follow up on actions
• Support delivery of time‑sensitive commercial tasks and stakeholder requests during cover periods
• Support the regional management to improve year‑on‑year occupancy, with realistic opportunities to increase income and occupancy
• Review competitor pricing and incentives to ensure we are appropriately priced
• Suggest innovative ways to increase occupancy within cities, moving away from tried and tested methods
• Ensure the City teams keep the properties up to the standard of expectation with show‑flat and customer journey reviews
• Work with the Marketing team to secure the necessary budget for local city initiatives
• Ensure each property has the latest and most intuitive marketing tools available to them
• Set PPC percentage split across properties in line with sales need on a weekly basis
• Work with the Regional General Manager and the Management team to confirm the mapping for each building
• Daily visits to sites to ensure sales focus with team
• Weekly Management sales and operational meetings
• Meet with University partners to discuss campaigns
• Prospect all potential third‑party partners (e.g., language schools, business schools)
• Send University partners marketing collateral for Accommodation Offices
• Negotiate packages with University Partners
• Roll out the Summer Campaign to the City team, supporting with mapping and pricing
• Weekly STL sales tracking
• Ensure third‑party billing is correct
• Support Managers in meetings with Group’s for Summer Deals and any backfill opportunities
• Explore new initiatives to help bridge void rooms
• Support all recruitment in challenge properties to ensure the right candidates are chosen
• Attend regular City team talks monthly and give sales updates
• Build a positive team environment
• Review, approve and liaise with the Revenue Team to action changes to room mapping in booking systems

• Strong stakeholder management and interpersonal skills to build relationships across all levels, internally and externally
• Ability to coach and mentor where necessary to drive performance
• Good attention to detail and ability to work across teams internally to support where necessary, including providing regular reports
• Excellent time‑management skills, and the ability to manage multiple priorities
• Strong analytical skills and the ability to interpret data into meaningful reports
• Ability to think innovatively to drive new initiatives

• A discretionary annual bonus so you can share in the company’s success
• 25 days paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
• A generous pension scheme – employer contributions between 5 % and 11 % depending on how much you save
• Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
• Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non‑birthing parents
• Lots of other great benefits including an annual Share Save scheme, Employee Life Assurance, a discounts portal and more

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