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Customer Service Executive

Job in Wrexham, Wrexham County, LL13, Wales, UK
Listing for: Recruit4staff
Full Time position
Listed on 2026-02-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 24683 GBP Yearly GBP 24683.00 YEAR
Job Description & How to Apply Below

Recruit4staff is proud to be representing their client, a leading manufacturing company in their search for a Customer Service Executive to work at their facility on Wrexham Industrial Estate.

For the successful Customer Service Executive, the client is offering:
  • £24,683.75 per annum
  • Monday - Friday - Either; 8:45 am - 5:15 pm / 9 am - 5:30 pm (Saturday Rota Approx 1 in 6 weeks once trained)
  • Permanent role with a reputable company
  • Training and development opportunities
  • Free parking on-site
  • Increase in pay after 2 years of service
The role – Customer Service Executive:
  • Handling incoming calls ensuring KPIs are met
  • Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectively
  • To answer technical questions
  • Inputting orders on the same day as they're received
  • To provide support with order entry and returns
  • Accurate data entry
What our client is looking for in a Customer Service Executive:
  • Must possess an excellent telephone manner - ESSENTIAL
  • Previous customer service experience working in an office environment - ESSENTIAL
  • Experience in dealing with customers
  • Basic computer skills
  • Must be able to work effectively as part of a team
Key skills or similar job titles:
Customer Service Agent, Customer Service Executive, Customer Service Advisor, Customer Service Assistant.
Commutable From:
Wrexham, Deeside, Ruabon, Chirk, Oswestry, Broughton.

For further information about this and other positions please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency.

Job Reference: opp-22804 #J-18808-Ljbffr
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