Customer Service Advisor

Overview

Recruit4staff are representing a well-established waste management business in their search for a Customer Service Advisor to work in Wrexham
.

• Pay: £26,000 - £26,500 (depending on experience)
• Hours of Work:
  Monday to Friday 8:30 am – 5:00 pm
• Duration:
  Permanent
• Benefits:
  Free parking, 20 days holiday + Bank Holidays

The Customer Service Advisor will be responsible for handling inbound calls and emails, managing enquiries across two UK services, and delivering high-quality responses to customers and members of the public. This includes managing complaints, responding professionally in both written and verbal formats, and maintaining accurate communication records.

• Previous customer service experience
• Experience working with customer complaints and problem solving
• Good MS Office literacy

• Confident communicator
• Able to cope under pressure in a call handling environment

Commutable From: Wrexham, Chester, Denbighshire

Similar Job Titles: Retentions Advisor, Customer Service Advisor, Complaint Handler, Account Manager, Post-Sales Account Manager

For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Job Reference: opp-24046