Vehicle Management And Reservations Operative

Vehicle Management and Reservations Operative | Swansea SA4 4LL
| Full time | Circa £28,500 pa

As one of the leading vehicle rental specialists in the UK, there has never been a more exciting time to join our team of customer-focused professionals. With an expanding national network of locations and a fleet size of over 10,000 vehicles, our success is carried squarely on the shoulders of the people we employ.

A subsidiary of the family-run CEM Day Motor Group, Day's Rental was established in 1956 and is proud to uphold the principles and high standards embedded throughout the Group.

Award-winning service, delivered by great people and made possible by the investment and trust we place in all our workforce, makes Day's Rental a great place to build a career in the motor industry.

The successful candidate will receive the following benefits:

• 6.2 weeks annual leave, inclusive of bank holidays, based on contractual hours
• Long service annual leave awards
• Contributory pension scheme*
• Life assurance (death in service)*
• Staff discounts (vehicles, parts, servicing, vehicle hire, finance)
• Friends and family discounted leasing
• Free onsite parking
• Cycle to work schemes
• Discounted uniform

* Eligibility after a qualifying period of continuous service.

• It is desirable that the successful candidate has previous vehicle administration and call centre experience, though applications from those with skills in a customer service or administrative roles will be considered.
• Applicants will have excellent communication skills, both written and verbal, via the telephone.
• Candidates must have the ability to interpret customer requirements and guide them to the most appropriate vehicle rental solution.
• The candidate must have the ability to work on their own initiative as well as part of a team.
• Be computer literate.
• Be eligible to work in the UK.

• Report to the Central Reservations and VMS Manager.
• Support our customers' fleet service requirements.
• Serve customer rental enquiries.

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