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Optical Customer Care & Retention Specialist

Job in Wrexham, Wrexham County, LL13, Wales, UK
Listing for: Hoya Vision Care
Full Time position
Listed on 2026-07-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 19000 - 27000 GBP Yearly GBP 19000.00 27000.00 YEAR
Job Description & How to Apply Below

Hoya Vision Care seeks a dedicated Customer Service Advisor who thrives on delivering outstanding service and building strong relationships. You will handle customer inquiries, manage orders and proactively promote products to keep customers engaged.

The role emphasizes accurate order entry, proactive follow-up with opticians, and staying informed about product offers. On-site team environment with opportunities for training and development.

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