Customer Resolutions & Retention Specialist
Listed on 2026-11-02
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Client Relationship Management
CUBE Consulting is seeking a Complaints & Customer Retentions Advisor to resolve issues with empathy and protect loyalty. You will handle inbound queries, escalated complaints, and retention conversations to ensure customers feel heard and valued.
You will work across phone and email, documenting cases, and collaborating with internal teams to resolve complex issues while upholding compliance and quality standards.
This posting is for the Customer Resolutions & Retention Specialist role at CUBE Consulting, based in Pentre Maelor, Wales, United Kingdom.
We are looking to fill the Customer Resolutions & Retention Specialist position at CUBE Consulting in Pentre Maelor, Wales, United Kingdom.
The Customer Resolutions & Retention Specialist role at CUBE Consulting is now open for applications in Pentre Maelor, Wales, United Kingdom.
Join us at CUBE Consulting as our next Customer Resolutions & Retention Specialist in Pentre Maelor, Wales, United Kingdom.
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