Head Of Digital

Overview

Head of Digital Design – Monmouthshire. 20% on-site (1/2 day per week). Salary: £65,000 - £72,000 + fantastic pension & benefits.

About the Role:

We are seeking an exceptional Head of Digital Design to lead a thriving, dynamic design community within an established and supportive organisation. As a key member of the Digital, Data & Technology (DDaT) leadership team, you will shape the strategic direction of the design function, ensuring the delivery of high-quality user-centered design (UCD) across multiple service areas. You will manage and empower a talented team of senior designers, advocating for UCD principles and fostering a culture of continuous development.

You will work closely with stakeholders, both internal and external, to ensure that design activities align with business goals and meet user needs. This is an exciting opportunity to lead a profession in a fast-evolving environment.

• Lead and manage senior designers, supporting their growth and guiding the design community in best practices and standards.
• Advocate for UCD principles, ensuring awareness and championing its benefits across the organization.
• Shape the strategic direction of the design community, aligning with broader DDaT objectives.
• Foster a collaborative, inclusive, and high-performance design culture.
• Engage with stakeholders at all levels, including senior leaders, to ensure the integration of design across projects and services.
• Drive recruitment and professional development, focusing on nurturing new talent (e.g., apprentices, graduates).
• Lead the delivery of service design, interaction design, and content design, analyzing existing processes and recommending improvements.

• Proven leadership experience, managing and developing technical design teams.
• Extensive experience with user-centered design tools and methodologies, particularly within agile and Dev Ops environments.
• Strong track record of driving design change across multiple teams.
• Experience in large-scale transformational projects and delivery methods.
• Demonstrable expertise in mentoring, coaching, and developing a design community, including nurturing new talent.
• Strong communication and influencing skills to engage with senior stakeholders and lead cross-functional teams.

• Knowledge of accessibility requirements and testing methodologies.
• Experience with CDDO assessments or blueprinting, prototyping, and storyboarding techniques.

• Competitive salary and benefits package.
• A collaborative, supportive, and inclusive work environment.
• Opportunities for professional growth and development.
• Flexible working arrangements to promote work-life balance.

If this role sounds of interest, then please apply today.