Complaints Specialist, Regulated Financial Services
Listed on 2026-11-05
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Finance & Banking
Banking & Finance, Financial Sales -
Customer Service/HelpDesk
Banking & Finance
Chetwood Bank, a UK-based digital bank, is seeking a Complaints Handler to deliver fair, timely, and customer-focused resolutions in line with FCA regulations. You will investigate cases, engage with customers and stakeholders, and maintain CRM records while supporting improvements to products and customer journeys.
Responsibilities include managing complaints from receipt to resolution, applying judgment, and addressing FOS referrals with thorough documentation.
Consider building your career as a Complaints Specialist, Regulated Financial Services at Chetwood Bank.
Our team is growing, and we are hiring a Complaints Specialist, Regulated Financial Services in Wrexham, Wales, United Kingdom.
This opportunity is for the Complaints Specialist, Regulated Financial Services role at Chetwood Bank.
We are seeking a motivated Complaints Specialist, Regulated Financial Services to join Chetwood Bank in Wrexham, Wales, United Kingdom.
The Complaints Specialist, Regulated Financial Services position in the Management & Operations, Sales field is open for applications.
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