Medical Receptionist​/Administrator

The post holder will provide a high quality and responsivereception service to all patients ensuring that the reception runs efficientlyand in accordance with the practice requirements.

To make appointments and book patients in when they arrive foran appointment and to provide a helpful and friendly service to patients.

To answer telephones promptly ensuring that all in coming linesare always covered.

To comply with the practice protocol for the generatingprescription requests and queries. To comply with the practice procedure forthe registration of new patients, temporary patients, and those seen asemergency or immediately necessary.

To comply with practice protocol for the collection of resultsfrom the hospital daily and advise patients of any action/advice requested bythe GP.

To comply with practice protocols regarding letters that arriveat the surgery either externally by post or internally from the hospital.

To comply with the protocols in place at the practice for the scanning/indexing and workflow of correspondence.

To comply with the protocol for deducting patients who haveregistered elsewhere.

To comply with all relevant practice procedures, regulations,and protocols and to always maintain confidentiality with reference to patient records.

To liaise with the Practice Manager when required and follow instructions from them when necessary.

To undertake any other duties as deemed appropriate by the Practice.

We are a busy practice located in Rhosllanerchrugog and are looking to recruit a receptionist to join our team. You will be the first point of contact for our patients. This post requires an individual who is reliable, motivated, professional, and friendly with excellent communication and multitasking skills.

To make appointments and book patients in when they arrive foran appointment and to provide a helpful and friendly service to patients.

To answer telephones promptly ensuring that all in coming linesare always covered.

To comply with the practice protocol for the generatingprescription requests and queries. To comply with the practice procedure forthe registration of new patients, temporary patients, and those seen asemergency or immediately necessary.

To comply with practice protocol for the collection of resultsfrom the hospital daily and advise patients of any action/advice requested bythe GP.

To comply with practice protocols regarding letters that arriveat the surgery either externally by post or internally from the hospital.

To comply with the protocols in place at the practice for the scanning/indexing and workflow of correspondence.

To comply with the protocol for deducting patients who haveregistered elsewhere.

To comply with all relevant practice procedures, regulations,and protocols and to always maintain confidentiality with reference to patient records.

To liaise with the Practice Manager when required and follow instructions from them when necessary.

To undertake any other duties as deemed appropriate by the Practice.

• Experience of working in a customer facing role.
• Able to work under pressure.
• Reliable.
• Previous medical reception and EMIS experience.
• Welsh speaking

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experience

Pay dependent on experience