Health Care Support Worker - Critical Care

Job Summary

This is an exciting opportunity to be part of our dedicated Critical Care workforce at Wrexham Maelor Hospital, as a Band 2 Health Care support Worker.

We are looking for proactive, enthusiastic and caring individuals, who will enjoy working in these demanding and rapidly changing environments, supporting all levels of nursing, medical and allied health staff. We provide care for both elective surgical patients and emergency admissions from all specialities.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

The ability to speak Welsh is desirable for this post;
Welsh and/or English speakers are equally welcome to apply.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Date posted: 19 February 2026

Pay scheme:
Agenda for change

Band:
Band 2

Salary: £24,833 a year per annum

Contract:

Permanent

Working pattern:
Full-time

Reference number: 050-ACS
075-0226

Job locations:

• Wrexham Maelor Hospital
• Croesnewydd Road
• Wrexham
• LL13 7TD

You will be able to find a full job description and person specification attached within the supporting documents or please click Apply now to view in Trac.

• Level 2 in care or ability to undertake a period of induction and on the job training to include theoretical knowledge of care and a range of work related procedures for example completion of a competency based workbook to level 2 vocational qualification
• Ability to understand and comply with mandatory induction standards and Code of Conduct for Health Care Support Workers in Wales

• Level 2 vocational qualification in relevant health care related subject

• Experience of working as part of a team

• Previous experience working with people in caring capacity

• Good communication skills - verbal and written with the ability to convey information clearly and sensitively
• Ability to keep calm in stressful situations
• Ability to demonstrate a caring and compassionate approach
• Organisational skills, with the ability to plan and prioritise own workload efficiently
• Ability to use technology to undertake the role for example Microsoft Office, email, Teams etc.
• Physically able to carry out the duties of the role, including lifting, assisting with mobility and performing other manual tasks

• Welsh language skills are desirable levels 1 to 5 in understanding, speaking, reading and writing in Welsh

• Enhanced DBS clearance including Adults and Children's barred list check
• Ability to work a range of shift patterns

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Betsi Cadwaladr University Health Board

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

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