Supported Living Manager

Supported Living Manager

Location:

Carmarthenshire

Hours:

Full-time, 40 hours per week

Salary: £30,500 - £34,500 - dependent on experience

At Perthyn, we believe everyone deserves the opportunity to live a meaningful and fulfilling life in a place they are proud to call home. Our work is guided by our core values:
Integrity, Empowerment, Inclusivity, Belonging, Accountability, Innovation, Accomplishment and Resilience
.

We support people to develop independence, build meaningful relationships, and take part in activities that truly matter to them. Everything we do is centred on the individual, ensuring people are empowered to live the lives they choose.

We are looking for a compassionate and motivated Supported Living Manager to lead and manage two support teams in Carmarthenshire.

This is a leadership role where you will be accountable for the performance, quality, and compliance of a small cluster of supported living services. You will lead, inspire, and develop teams to deliver high‑quality, person‑centred support to individuals with learning disabilities and complex needs, enabling them to live independently and actively participate in their communities.

You will work closely with other Supported Living Managers and report to the Regional Manager, contributing to a strong and supportive leadership network.

• Lead the day‑to‑day running of people’s support services, ensuring safe, effective, and high‑quality support
• Manage and develop staff teams, including supervision, appraisals, and performance management
• Ensure staffing levels, rotas and resources are effectively planned to meet people’s support needs
• Promote and embed person‑centred approaches that maximise independence, choice, and inclusion
• Support individuals with a range of needs, including those who may display behaviours that challenge
• Build and maintain strong relationships with families, commissioners, health professionals, and external agencies
• Advocate on behalf of the people we support to achieve the best possible outcomes
• Oversee financial performance, managing budgets and resources responsibly
• Ensure compliance with Care Inspectorate Wales (CIW) Regulations, statutory guidance and National Minimum Standards
• Contribute to quality assurance processes and drive continuous improvement
• Lead and facilitate team meetings, addressing challenges proactively and positively
• Act as a visible and hands‑on leader, providing direct support where required
• Respond to operational needs, including out‑of‑hours support via our on‑call rota

We are looking for a values‑driven leader who is passionate about making a difference.

• Have a minimum of 5 years’ experience working within the learning disabilities sector
• Have experience of taking a leading role and motivating staff
• Have experience supporting individuals with complex needs and behaviours that may challenge
• Hold a QCF Level 2 in Health and Social Care (or equivalent)
• Competent in Microsoft Office applications and experienced in navigating a variety of IT systems, with the ability to learn new platforms quickly
• Be committed to working towards a Level 5 Diploma in Health & Social Care, if not already achieved
• Have a strong understanding of relevant legislation, including the Mental Capacity Act, Health & Safety requirements, Safeguarding processes, Care Inspectorate Wales (CIW) Regulations, statutory guidance and National Minimum Standards
• Demonstrate excellent leadership, communication, and organisational skills
• Be confident managing multiple priorities within a dynamic environment
• Have experience of managing budgets and resources effectively
• Be committed to delivering high‑quality, person‑centred, and inclusive support
• Hold a full UK driving licence and be willing to travel within the region

When you join Perthyn, you will become part of a supportive and forward‑thinking organisation that truly values its people. We offer:

• Employee benefits scheme with discounts across high street stores and online retailers
• Employee Assistance Programme offering confidential advice and support
• Flexible working opportunities, including Cycle to…