Junior Database Administrator

Full details of the job.

Vacancy Name: Junior Database Administrator

Employment Type: Permanent

Location: UK - Remote

Brief Description:

Are you looking for a new challenge to work with SQL Server and Postgres on private and public cloud environments including AWS and Azure? Are you excited by the tech space and want to join an innovative, market leading organization? Do you want to work for a fast-paced global company? If the answer to these questions is yes, then we want to hear from you!

We are looking for a graduate with aspirations of becoming a DBA or has already started work as a Junior DBA with knowledge and experience in database technologies specifically SQL Server and Postgres. The candidate will support and maintain database environments while playing a key role in technical support and troubleshooting.

Smart Communications is a leading technology company focused on helping businesses engage in more meaningful customer conversations. Its Conversation Cloud platform uniquely delivers personalized, omnichannel conversations across the entire customer experience, empowering companies to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently.

Smart Communications is headquartered in the UK and serves more than 650 customers from offices located across North America, Europe, and Asia Pacific. Smart Communications’ Conversation Cloud platform includes the enterprise-scale customer communications management (CCM) power of Smart

COMM TM, forms transformation capabilities made possible by Smart

IQ TM and the trade documentation expertise of Smart

DX TM. In 2021, the company acquired Assentis, a leading European software solutions provider specializing in customer communications management (CCM) with a focus on the financial services industry. To learn more, visit

• You are passionate about data and databases and you have a desire to develop in a technically challenging role.
• You will be working in a supportive team in a collaborative environment with experienced DBA's looking after the MS SQL Server and Postgre
  
  SQL Database services underpinning our SAAS application.
• You will work on a wide variety of database technologies through support and project work offering lots of opportunities to develop your skills and experience, including VMWare, Amazon EC2 Public Cloud, Azure public Cloud.
• You will work on supporting other database services used throughout the business, such as Aurora, Maria
  
  DB and even some Oracle and DB2.

• Maintain the high availability and disaster recovery (HADR) systems including performing failover and failback.
• Ensure backups and recoverability of databases.
• Production monitoring of performance, capacity and scalability including raising archiving requirements.
• Patching and version upgrades.
• Project work such as disaster recovery site upgrades and database migrations.
• Maintain the integrity and performance of the various environments through maintenance routines.
• Provide on call DBA support on a rota.

• Knowledge and/or experience with SQL Server and Postgre
  
  SQL in an IT support setting.
• An understanding of Windows Server administration including Windows clustering.
• Knowledge and/or experience with database backup strategies, security practices and troubleshooting.
• Familiarity with scripting and automation tools for database management (Power Shell or Python).
• Strong problem-solving skills.
• Strong analytical skills.
• Highly organised with the ability to prioritise.
• Process orientated.
• Excellent communication skills, written and verbal.

• SQL Server and Postgre
  
  SQL certifications.
• Knowledge and/or experience working on AWS, Azure database technologies.
• Knowledge and/or experience working on VMware.
• ITIL or other industry certifications.

• Speak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage…