Release Manager

Who We Are

Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology.

Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We’re restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business.

The Change and Release Manager will be responsible for establishing, leading and continually improving Moneycorp’s Change Management and Release Management functions. The purpose of this role is to ensure that all technology changes and software releases are delivered in a controlled, transparent and efficient manner, safeguarding service stability while enabling the business to innovate and grow.

The postholder will own the full lifecycle of change and release activity, from governance and documentation to planning, execution and business communication. They will partner closely with development teams, product teams, operational teams and business stakeholders to ensure all changes and releases are understood, assessed, prioritised and executed with minimal risk and maximum value. A key aspect of the role will be driving modernisation and automation across both disciplines, working alongside the IT Automation Analyst to streamline processes and deliver a clear, real time view of change and release activity across all systems.

This role plays a critical part in maintaining operational resilience, ensuring that every change and release supports Moneycorp’s commitment to delivering reliable, secure and high quality technology services to its global customer base.

• Own, maintain and continuously improve Moneycorp’s Change Management framework, documentation and procedures in alignment with industry standards such as ITIL and Moneycorp’s policies.
• Lead and manage the daily Change Advisory Board, ensuring accurate assessment of risk, impact and readiness for all proposed changes.

• Work closely with the IT Automation Analyst to automate key change processes and reporting, reducing manual overhead and improving accuracy.
• Identify opportunities to streamline workflows, eliminate bottlenecks, and optimise throughput while maintaining control.
• Develop meaningful performance metrics and dashboards to track change volumes, success rates and operational impact.

• Manage the full lifecycle of all technology changes from submission to closure, ensuring compliance, quality and audit readiness.
• Maintain an accurate, real time change schedule that highlights business impacts, conflicts and risk windows.
• Ensure appropriate risk assessments, business impact analysis and rollback planning are completed for each change.

• Engage with development teams, product owners and technical leads to understand and document their release roadmaps.
• Maintain an up to date forward plan of releases across all applications and platforms, providing the business with clear visibility of what is coming and when.
• Track progress against release commitments and ensure releases remain aligned with business timelines and priorities.

• Oversee the end to end release lifecycle, ensuring each release meets quality standards and has passed all required testing.
• Raise changes for each release, ensure QA sign off is obtained, and verify that all release artefacts are complete and accurate.
• Maintain…