Apprentice IT Technician

Overview

About Cranswick Country Foods Fresh Poultry: Cranswick Country Foods Fresh Poultry in Eye, Suffolk is serious about its quality chicken products. Now we’re hungry for talented people to join us. It’s win win; you achieve your potential, we achieve our ambitious growth plans

Cranswick is delighted to be able to offer this Level 3 Information Communication Support Technician.

Shift pattern: Monday-Friday on a 3 week rotation: 06:00-15:00, 08:00-17:00, 09:00-18:00

Rate of Pay
: £10.78 per hour

Job responsibilities of an IT Apprentice (Non-exhaustive list)

• Support the IT helpdesk to resolve and advise on user queries relating to desk user PCs and business applications including critical factory systems.
• Assist the IT team in the implementation and delivery of key projects and processes.
• Assist with software upgrades and rollouts.
• Resolve network cabling/switch issues alongside Engineering.
• Plan and carry out maintenance of IT systems, applying updates as required whilst ensuring that downtime is minimized.
• Install/Replace PC’s, Laptops and Tablets as directed.
• Supporting other Eastern areas

What you will need:

• The ability to problem solve.
• Confident, enthusiastic and a people person.
• 3 GCSEs (or equivalent) 4+ (A-C) in any subject.
• GCSEs in Maths and English at grade 3+ (D or above)
• Must not hold an existing Level 3 qualification in IT or similar.

Level 3 Information Communications Technician qualification on completion of the apprenticeship.

• Pension – 3% employer contributions/5% employee contributions.
• Discounted local gym membership
• Death in service insurance
• Access to our ‘Feed your Wellbeing’ hub, offering a range of retail, restaurant and entertainment discounts and wellbeing support

Email a CV and covering letter, including the role you are applying for to cranswickpou

Closing date: 07 June 2026 (please note that should we receive significant interest, this closing date may be brought forward)

If you are an internal applicant, please ensure you have made your line manager aware before applying.