ServiceNow Technical Architect
Job in
Wrexham, Wrexham County, LL13, Wales, UK
Listed on 2026-05-31
Listing for:
Computacenter AG & Co. oHG
Contract
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
Technical Support, Systems Analyst, Systems Engineer, IT Consultant
Job Description & How to Apply Below
Service Now Technical Architect
Location: UK - Mobile England |
Job-: 217467 |
Contract type: Standard |
Business Unit: Service Now
Our Service Now Technical Architects act as the technical design authority for complex Service Now solutions, ensuring customer requirements are translated into scalable, secure, and sustainable platform architectures.
What you’ll do- Design and govern high quality Service Now solutions aligned to business processes and platform best practices.
- Translate business and functional requirements into robust technical architectures and implementation designs.
- Provide architectural governance, identifying and mitigating technical and delivery risks early.
- Act as a trusted technical partner to customers, communicating complex technical concepts clearly to technical and nontechnical stakeholders.
- Represent the Service Now Centre of Excellence in customer facing and internal engagements across the Service Now product portfolio.
- Ensure adherence to coding, design, and delivery standards, producing appropriate technical documentation and handover materials.
- Support system testing and UAT, and drive improvements in application performance, stability, and maintainability.
- Escalate delivery risks and issues in line with organisational processes to ensure successful outcomes.
- Work collaboratively across all Service Now CoE teams, contributing to shared standards, best practice, and continuous improvement.
Depending on experience, you will also:
- Provide technical leadership and mentoring to consultants across the Centre of Excellence.
- Act as technical lead for medium to large scale solutions, ensuring designs meet customer requirements and deliver expected outcomes.
- Serve as a role model for technical excellence and professional behaviour, promoting consistent engineering standards.
- Experience of working with HRSD, SPM, GRC and IRM.
- 5–8+ years’ experience delivering Service Now solutions, including acting in a technical or architectural role.
- Proven expertise across the Service Now platform, including architecture, data model, APIs, development tools, and implementation patterns.
- Architecture Excellence (ArchX) and/or Certified Technical Architect (CTA) accreditation.
- Robust understanding of Service Now platform best practices and architectural governance.
- Demonstrable customer facing skills with the ability to communicate complex technical issues clearly and confidently.
- Experience providing technical leadership, mentoring, and design assurance within delivery teams
- Experience working across Agile and Waterfall delivery methodologies.
- Self‑managing, collaborative, and committed to continuous learning and knowledge sharing within the Centre of Excellence.
- Country: UK
- Location:
Flexible, travel to customer sites as required - Hours:
37.5 - Role Type:
Permanent
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×